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Terms and conditions

Terms and conditions

How to book? 

In the event that offered by the Plaza Hotel Sarafovo conditions are acceptable to you, please fill out the reservation form! It can make inquiry, which after processing by us will receive a timely response. 
You can make reservations by phone and the reception of the hotel.

Sarafovo Plaza Hotel
003598 88716277

How to process a payment?
To confirm reservation it is necessary to pay the required amount of the offer sent to you on that in her bank account. Payment must be received within 48 hours after establishing the reservation, otherwise your reservation will be canceled automatically. In the field "Reason" in the numbers indicate payment order reservation. Remittee account in euro or euros.

How will reservation is confirmed?
We will confirm your reservation as soon as we receive payment on our bank account (usually on the next business day). 
To ensure this reservation through this type of payment date of arrival should be no later than 5 days. If possible, choose another form of guarantee / payment or change the date of arrival.

Conditions of cancellation:
Upon cancellation of a confirmed reservation until 3 days before arrival 1 night penalty.

Conditions of accommodation:
Accommodation after 14:00. Exemption to 12:00